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Inclusive services

Exclusive lifestyle & 100% service – at Kaltenbach, many extras are included! Relax in the rooftop spa, enjoy a regional breakfast, and stay connected with high-speed Wi-Fi. Families can also benefit from thoughtful baby equipment – for a carefree vacation in style!

Room and Apartment Services

  • In the double rooms and Superior Apartment category, the Vital breakfast with live cooking is included.
  • Double Rooms: daily room service | Apartments, Suites & Chalets: weekly cleaning.
  • Sustainability focus – towel change upon request to conserve resources.
  • Intermediate cleaning for long-term stays in the apartments, penthouse suites & chalets.
  • LaLique amenities: shower gel & soap for your personal care.
  • Fully equipped kitchens in all apartments, including bed linen, electricity, water, dishwashing detergent & dish towels.
  • High-speed Wi-Fi throughout the hotel.
  • SuitePad: access to international newspapers, internet, movies, games & hotel information.
  • Google Chrome Cast: streaming service on TV devices (available in selected categories).
Reel
Hotelgast entspannt auf einer Liege im Ruhebereich des Wellnesshotel Tirol

Wellness and Spa

  • Free access to the rooftop wellness area with heated indoor & outdoor pools, Sky Sauna (textile sauna), and Adults-Spa with a sauna area for adults.
  • Panoramic relaxation room with a fireplace, hanging lounge with seating area, 5,000 m² natural garden.
  • Cozy sauna & bath towels for the pool and wellness area.
  • Refreshing drinks & dried fruits in the Adults-Spa.
  • Cozy bathrobes & slippers, including a bath bag.
  • Children’s bathrobes & slippers in sizes 122/128 & 152/158 available upon request.
  • Outdoor yoga platform and hay barn for yoga and meditation.

 

Start your family vacation relaxed! Less luggage, more comfort – thanks to our free premium children's and baby equipment. Please let us know your preferences in advance so everything is ready for you:

  • Cozy baby beds with high-quality mattresses & bed linen
  • STOKKE TrippTrapp highchairs – suitable for all ages
  • Newborn seat for babies up to 8 months
  • Soft children’s bathrobes (sizes 122 & 156)
  • Changing mat & diaper bin for stress-free baby care
  • Baby bath & seat riser for extra comfort in the bathroom
  • WMF kettle for quick preparation of baby food
  • Safety guard for box spring beds – for secure sleep
  • High-speed Wi-Fi – perfect for baby monitor apps
  • Stroller for babies, buggy for toddlers available for rent
  • Sledges with backrests for children, children’s bikes for a fee

In our family hotel, there are plenty of cool spots to play, chill, and hang out – perfect for kids, teens, and everyone who loves fun:

  • Kids’ playroom for babies & toddlers (0-8 years)
  • Game zone with iWall, Fun4You touchscreen, air hockey, Xbox with curved TV, foosball table
  • Adventure playground in the forest, children’s playground for toddlers
  • Self-service laundry room with 2 washing machines (for a fee), dryer, iron & drying rack

Fitness and Sports

  • Fitness room with state-of-the-art TechnoGym equipment
  • Ski depot with private locker at the Hochzillertal valley station (including ski boot dryer & disinfection) at our partner Sport Stock
  • Heated ski & drying room for ski and golf equipment at the hotel
  • Modern bike depot for securely storing mountain bikes, e-bikes, and road bikes
  • Secure and free charging station for e-mountain bikes in our bike depot
  • Laundry service with washing and drying facilities, including 2 washing machines and a dryer

 

E-charging stations and parking

  • Kostenlose Parkplätze in der Tiefgarage und auf der Freifläche
  • Fahrradträger und Gepäckträger verwahren wir gerne sicher in einem abeschlossenen Abstellbereich
  • Shuttle-Service vom Bahnhof Kaltenbach zum Hotel (bitte vorab informieren)
  • NEU! E-Parking Zone mit 4 Ladestationen für E-Autos (Wallbox) & bequemer Zahlung per Kreditkarte und internationalen Roamingpartnern:
    • Has.To.Be, Blue Corner, ChargeMap, ChargePoint, Digital Charging Solutions, Freshmile, izivia, Mobilygreen, Route220, ZE-Watt
  • Persönliche Gästebetreuung & Concierge-Service täglich von 08:00 bis 20:00 Uhr
  • Gepäckaufbewahrung & Duschmöglichkeit am An- & Abreisetag
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Healthy breakfast

Enjoying a leisurely breakfast together is one of the loveliest things while you are on holiday. The regional breakfast buffet in the hotel 'Das Kaltenbach' provides a really delicious start to your day.

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Sports & Activities

In Kaltenbach, Zillertal, there are many highlights throughout the year: the unique mountain scenery turns into a hiking paradise in summer. In winter you can choose one of the numerous pistes. Nature offers countless opportunities for active holidays in Tyrol!

Packages